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Frequently Asked Questions


What is subscription or concierge medicine?

Subscription medicine or concierge medicine is an approach to medical practice in which patients receive exclusive access, enhanced services or amenities by physicians through a nominal annual membership fee. By accessing this personalized care program, member patients have ready access to physicians in the Inova VIP 360° program and receive enhanced services such as same-day or next-day appointments for non-urgent care, periodic preventive care examinations and comprehensive health and wellness information.


What is included in Inova's concierge medicine program?

Inova provides enhanced access to a board-certified physician at a time convenient to you. Our physicians limit their practices to an average of 400 patients so they can provide you their undivided attention, superior preventive medical care and detailed wellness education. Other features include 24-hour access to a physician via phone or pager, email communication for non-urgent matters, wellness planning and periodic comprehensive preventive care physical examinations.


What if I need care after hours?

An Inova Concierge Medicine doctor is always available by pager after office hours at your convenience. In addition, with access to Inova's comprehensive healthcare services, it’s comforting to know you have access to the highest quality of patient care at any time, day or night.


What if I need to see a specialist?

By being part of this exclusive concierge program, you are assured access to all of Inova's world-class specialists and leading-edge research. Whether you are in Loudoun County, Fairfax, Alexandria, Arlington, Mount Vernon or any other region of the Washington, DC, metro area, Inova VIP 360° will accommodate your specific healthcare needs.


Will I receive a preventive physical examination as a member?

Yes, periodic comprehensive preventive care examinations are included in the membership fee. In addition, our physicians are committed to providing you preventive wellness and fitness care in our state-of-the-art healthcare setting.


How do I join?

Becoming a part of our Concierge Medicine program is easy. Contact us for a FREE consultation at 703-776-7005.


Is Inova's Concierge Medicine program a supplemental insurance policy?

No. It is not a health benefit or health insurance program and does not include payment for clinical services or reimbursement for clinical services. For all clinical services your insurance, co-pay and/or Medicare rules regarding service and billing apply, as required by these entities and the Office of the Inspector General. The Inova Concierge Medicine program supplements your care by providing you easy access to exceptional physicians and care.


Is the annual membership fee covered by my insurance?

No, this fee is not covered by your health insurer. However, for the price of a cup of coffee a day, Inova VIP 360’s membership fee is easily justified as an expense to ensure you access to top-rated physicians and the world-class care of Inova Health System.


Is there a special rate if I want all my family members to join?

We treat every person in the Inova Concierge Medicine program individually, and give them full access to all services and amenities associated with the program. Please contact our offices at 703-776-7005 for individual annual rates.


Do I still need to maintain my health insurance?

Yes, you will still need to maintain your normal health insurance, in addition to the Inova Concierge Medicine program annual fee. This special fee provides you unique access to enhanced services and amenities as noted above. For all clinical services your insurance, co-pay and/or Medicare rules regarding service and billing apply.


Is it possible to meet with the doctor before making a decision?

Absolutely. We encourage you to contact our offices at 703-776-7005 to learn more about the exclusive care you will receive with our program. You may also schedule a meeting with one of our physicians to discuss the program's benefits. Just call us.


Do I have to leave the physician practice that I use now?

Not at all. You may keep your current physician. We can coordinate your care with your regular physician.


Where do I go for my exam?

Inova VIP 360° has beautiful, state-of-the-art facilities on the Inova Fairfax Medical Campus. We are close to I-495, I-66 and Tysons Corner. Clients enjoy easy access and free reserved parking directly across from the center's entrance.  

All blood samples are drawn within the center, and radiology testing is available onsite. Each exam room is equipped with advanced technology, enabling you and your physician to view lab and radiology results during your visit. The cardiac testing, hearing and vision rooms are centrally located within the center for your convenience.

We offer a one-on-one fitness evaluation with our professional trainer. During your session, you have the opportunity to discuss your fitness goals, and receive a personalized exercise prescription as well as dietary recommendations.

Get directions to the Inova VIP 360° center