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Guide by Your Side

Contact: Irene Schmalz, GBYS Coordinator
Web site: (under Family to Family Network tab)




No fee for service


Provides support statewide to parents of young children newly diagnosed as deaf or hard of hearing, ages 0–5 years old. Do their best to support any parent of a child who is deaf/hard of hearing.

  • Answers questions by phone/mail
  • Information and resources
  • Matches one family to another. Families just receiving their child’s diagnosis of a hearing loss are matched with a trained, experienced parent (called a Family Guide) of a child who is deaf/hard of hearing. The Family Guide will support the referred family with 6 hours of telephone, email and face-to-face emotional and unbiased informational support.