Pay Your Bill Online
Thank you for choosing Inova. For your convenience, you may pay your Inova bills online through our secure payment portal. We accept Visa, MasterCard, Discover, American Express or electronic withdrawal from a checking account.
Note: To use Inova's online bill pay, you must enter the exact account or guarantor number listed on your bill so it properly reflects your account.
On your patient statement, locate the account or guarantor number and enter it in the field for "Account Number." If you have any problems or questions, please call 571-423-5750.
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Frequently asked questions
I received multiple bills from Inova. Why?
When you are seen at multiple Inova facilities, the bills you are given cover multiple professional services and are sometimes entered into different billing systems. In order to use the online billing system, you will need to pay for each individual bill separately. Also see the Inpatient/Outpatient FAQs .
What does my account or guarantor number look like?
Your account/guarantor number varies depending on the facility and date you received service. Following are some examples:
- Inova Alexandria Hospital account numbers are 13 digits
- Inova Fairfax Hospital account numbers before 9/12/2012 are 13 digits
- Inova Fairfax Hospital account numbers after 9/12/2012 are 5-8 digits
- Inova Fair Oaks Hospital account numbers before 3/23/2013 are 13 digits
- Inova Fair Oaks Hospital account numbers after 3/23/2013 are 5-8 digits
- Inova Loudoun Hospital account numbers before 03/23/2013 start with the letter L
- Inova Loudoun Hospital account numbers after 3/23/2013 are 5-8 digits
- Inova Urgent Care Center account numbers before 8/31/2012 begin with "987"
- Inova Urgent Care Center account numbers (called "guarantor number") after 9/1/2012 are 5-8 digits
For assistance in identifying your account or guarantor number on your bill, please call 571-423-5750.
Do I need to have access to MyChart to pay my bill?
No. However, if you do have access to MyChart, you can also pay your bills from within that website.
Is online bill pay secure?
Yes, Inova’s online bill payment system interfaces directly with our patient accounting systems.
What if I am unsure how to pay my bill?
You can always receive phone assistance by calling 571-423-5750.