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8110 Gatehouse Road, Falls Church, VA 22042

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IT Infrastructure Sys Analyst

System Offices - Telestar 617277 Full Time 2990 Telestart Court, Falls Church, VA, 22042, US
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Job Description

As an Information Technology (IT) Infrastructure Systems Analyst, you will successfully coordinate the implementation of small projects. To help achieve our mission, you will communicate project and team status to internal/external audiences to keep project teams informed. Assisting in the recruitment, development and training of existing and new team members is of vital importance. Conducting and/or participating in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova Health System is expected. Possessing exceptional oral and written communication skills necessary to communicate (technically and non-technically) with other technology services staff, customers, vendors, partners and leadership is required.

Job Responsibilities
 
  • Maintains vendor and user relationships while communicating status/problems in a timely and professional manner.
  • Leads project task force meetings or work groups. Writes minutes, vendor project correspondences and status reports.
  • Assists in the development and implementation of team member training/mentoring activities.
  • Efficiently/effectively communicates and follows up in a positive and meaningful manner with stakeholders on the status on problems/projects, proper procedures for system evaluations, current task/project priorities and alternatives to requests for services that do not meet standards.
  • Receives requests for services and coordinates effectively with end-users to ensure requirements are clearly understood.
  • Identifies best fit for processes and systems through analysis of software solutions while making appropriate recommendations for best fit.
  • Provides all standards information to/from vendors for acceptance to ensure proposed solutions meet all Inova standards to include technology compatibility, operational fit and security/compliance standards.
  • Conducts and/or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova Health System.


Additional Requirements

Education:

Information Technology Bachelor's degree or four years of equivalent experience.

Experience:

Three years of experience as a systems analyst or equivalent experience. Working knowledge of IT and hospital systems to include systems such as, but not limited to Windows desktop environment, end user peripheral devices, CITRIX, Spok mobile, Xtend, EPIC and contact center operations.

Skills:

Project Management, and computer skills (Microsoft Office) required.  Experience with training and development of training programs.