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8110 Gatehouse Road, Falls Church, VA 22042

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BH Intake Coordinator 2

Behavioral Health Services - Merrifield 619225 Part Time 8221 Willow Oaks Corporate Drive, Fairfax, VA, 22030, US

Job Description

Maintains operations of admissions to the Behavioral Health and Substance Abuse Services and support for those who call the center. Assists with training new staff on call center operations, the intake process and customer service excellence.

Job Responsibilities
  • Organizes referrals, provides outreach, and coordinates admissions to different levels of care via telephone.
  • Provides telephone support to patients, families and community members who call the behavioral health call center.
  • Conducts initial screenings and assessments to assess patient needs.
  • Coordinates admission appointments.
  • Assists with training new staff on call center operations and participates in quality improvement and quality assurance initiatives.
  • Supports managing and triaging crisis calls.

Additional Requirements





Minimum Education Level 


Associate Degree

Behavioral Science and Health

Associates degree or higher in a behavior health field.

e.g. Social work, psychology, counseling, human services, etc.


Years of Experience


Minimum Years of Experience 



Behavioral Health

1-2 years experience in addiction treatment or delivery of behavior health services.

Experience which can include a practicum/internship in human services field.