Registered Nurse Unit Supervisor - Medical Surgical Unit
Inova: Inova’s mission is to provide world-class healthcare – every time, every touch – to each person in every community we have the privilege to serve.
- Inova is the only health system in the country where all 5 hospitals received five-star rankings from the Centers for Medicare and Medicaid Services; they are the only hospitals in the Washington, DC region to have earned the highest rating from the federal agency. Inova is home to prominent clinicians and scientists, who drive innovation to improve patient care, prevent disease and promote wellness.
Mount Vernon: Founded in 1976, Inova Mount Vernon Hospital is a 237-bed community hospital offering patients convenience and state-of-the-art care in a unique healing environment. Supplementing its comprehensive acute care and emergency department services, Inova Mount Vernon Hospital is home to the nationally recognized Inova Joint Replacement Center and the Inova Rehabilitation Center. Both are ranked among the top orthopedic and rehabilitation programs in the country. It also is the administrative and clinical home for the Inova Wound Healing Center, the region’s largest and most experienced. Inova Mount Vernon Hospital also administers Inova HealthPlex – Lorton, a full-service healthcare facility that combines the latest technology with a comprehensive array of services, including 24-hour emergency department, radiology and laboratory services.
Job Summary: Front line leader who is accountable for delivering highly reliable results related to Quality and Best Practices to improve clinical operation of the unit; embraces, uses and understands the research behind nursing practice and quality tools. Supports unit-based shared governance and decentralized decision-making structures and processes. Role model who leads by example in delivering Service Always and in making Patient Experience a priority on unit(s) of responsibility. Seeks every opportunity to meet the unique needs of each person we are privileged to serve-every time, every touch. Ensures that care is patient-centered. Continually pursues activities that will ensure smooth clinical operations/flow and compliance with Inova's goals of providing safe, equitable, patient-centered, timely, efficient, and effective care in a holistic and evidence-based practice environment. Values and promotes collegial working relationships within and among disciplines. Engaged team member who is empowered to support Our People priority by providing genuine acts of caring, appreciation, recognition, coaching, mentoring and encouragement to all members of the care team in order to further enculturate Inova's Care Delivery Model and results for all of Inova's strategic priorities. Communicates effectively and supports production of an environment of mutual trust.
- Conducts an effective safety huddle making use of all relevant information and making appropriate decisions to ensure optimal outcomes.
- Ensures all audits are completed accurately and delivered when specified.
- Conducts or appropriately delegates all Safety Rounds (Falls, Central Lines, Foleys, bed alarms, etc.).
- Reviews core measures, KPIs and other metrics relevant to unit/patient population.
- Ensures environmental rounds and operational checks are completed as well as follow-up with relevant departments or people to close out issues that are identified.
- Participates in Emergency Preparedness drills and training as required Participates in Emergency and Safety Preparedness drills and training as required.
- Ensures adherence and can explain/teach others Joint Commission standards that are relevant to areas of responsibility.
- Contributes to professional decision-making to support and/or implement unit-based quality improvement work and strategic outcomes.
- Serves as role model to others in communication to patients, identifying concerns, diffusing potentially difficult situations and facilitating resolution.
- Conducts high quality leader rounding to ensure patient satisfaction and identify areas of opportunity.
- Conducts quality checks to ensure that intentional and purposeful patient rounding is completed.
- Conducts quality checks to ensure compliance and team member adherence to high quality ISHAPED handoff and ensures effective communication with PACU.
- Conducts and ensures that Patient/MD/RN rounding is completed for areas of responsibility.
- Participates in analysis of unit-based service outcomes (i.e. HCAHPS, non-CAHPS, etc.), as well as development of action plans that lead to systematic improvements in outcomes.
- Integrates evidence-based practice and research into clinical and operational practice.
- Serves as physician liaison and primary information resource and contact for the unit.
- Continually communicates with team (leaders, physicians, employees, patients, etc.) to update them on priorities and areas of concern.
- Collaborates with case management, Pre-Op, PACU areas or other necessary, involved parties to ensure that discharge needs are in place to provide smooth transition of patient flow.
- Completes charge nurse reports/checklists as requested.
- Makes effective clinical decisions based on education and experience.
- Proactively supplies information for bed and/or staffing meeting(s).
- Accurately assesses current state and forecasts staffing and supply needs and works to proactively resolve staffing discrepancies.
- Contributes to completion of annual evaluations as delegated by unit leadership.
- Participates in the disciplinary process for employees, when applicable, by providing necessary input to performance deficiencies.
- Participates in the interview and hiring process for new employees.
- Meet with Director/Nurse Manager daily to review overall shift needs/accomplishments.
- Provides 1:1 coaching and counseling to clinical staff on critical processes, standards, and problem solving/critical thinking in a positive and non-punitive manner.
- Serves as a model for professional behavior.
- Conducts high quality huddles communicating strategic priorities to include discussing barriers and challenges.
- Rounds on staff continually and serves to remove or escalate barriers to providing quality care enhancing staff engagement.
- Supports staff engagement in their work by recognizing those who have exceeded expectations.
A minimum of one year RN Clinical experience.
Associate Degree RNs within one year of completing their BSN. BSN or MSN is preferred.
Completion of revised Charge Nurse Workshop within the first 90 days of employment. Previous leadership courses is preferred.
BSL required. Specialty certification within one year of hire or obtain within one year of eligiblity. Certification in specialty are of nursing practice is preferred.
Licensed to practcie as an RN in the Commonwealth of Virginia.
Excellent verbal and written communication.
Exhibits leadership ability that fosters teamwork and retention.
Demonstrates professionalism and ability to remain calm and lead in dynamic and busy situations.
Proficiency in computer skills, Microsoft Office and healthcare software required.
Strong problem-solving capabilities and prioritization.
Ability to serve as a resource and mentor to other clinical staff on the unit.
For internal use: