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8110 Gatehouse Road, Falls Church, VA 22042

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COVID-19 Team Member Resources

This page provides Inova team members the most current resources for guidance about caring for persons with suspected or confirmed COVID-19.
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Update from Dr. Stephen Jones | July 31, 2020

Recognizing Excellence

Daily Huddle Messages

Team Member Huddle Messages

Medical Staff Huddle Messages

Internal COVID-19 Resources

Resources for All Team Members

Back to School Resources

As local school systems announce instruction plans for the 2020/21 academic year, Inova understands the stress and uncertainty that are put on households with children. Supporting your well-being during this challenging time is a top priority, and we are working hard to deploy solutions that can help.

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Discounts

Local businesses and individuals have offered a variety of resources and discounts to help Inova team members during the COVID-19 crisis. 

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Wellness

Resources for Patient Care

Infection Prevention

PPE Donning and Doffing Instructions

PPE Guidance

General

Signage

Treatment

Resources for Telemedicine

Telemedicine Coding Guidebook

Additional Support

  • Workflow Questions:
  • Telemedicine Coding Support:
    • Email: pbcoding@inova.org
    • Phone: 571-402-1199 (Hours: 7 a.m. - 7 p.m. Monday - Friday)
    • Providers may leave voicemail if they are calling during off-hours
  • Provider Support: Physician's Assistance Line at 703-889-2002
  • Technical issues should be submitted to servicedesk@inova.org or call 703-889-2000

Patient Feedback and Words of Gratitude

Our patients and community members continue to express their gratitude for the world-class care they are receiving across Inova. Their words are an incredible reflection of the compassionate, connected care, being provided by our Inova teams and we are proud and humbled to share what they have to say…
“…very impressed with the staff's response to Coronavirus. Sanitizing procedures were excellent and I truly felt safe being there.”

Inova Urgent Care
“This was my first telemedicine appointment and it went as well as my office visits. I'm glad this was offered due to coronavirus.”

Inova Primary Care
“Due to COVID-19, special care was taken. My husband was kept up-to-date with my status.” Inpatient Care
“Given that we are in the midst of the Coronavirus pandemic, admission staff, nurses, doctor, basically everyone, were phenomenal and super professional in how they treated me from the moment I arrived to when I departed. I commend them and thank them all for their service.” Inova Emergency Services
“This was the best ER experience I have ever had... there was much awareness around coronavirus and the associated protocols... every member of staff seemed cognitive of this in their actions... hand cleansing went on everywhere.” Inova Emergency Services
“During this time of COVID-19, I am happy to see a lot of precautions being done around the office. The staff is calm and attentive. I felt safe which is what matters most these days.” Inova Primary Care
“…we requested early (24-hour) discharge due to the risks of COVID-19. The nursing team worked expeditiously to accommodate our request, and we were able to leave 25 hours after our baby was born. thank you!!!!” Inpatient Care
“During this difficult time dealing with COVID-19, I got the best care anyone could have asked for. I thank you all for continuing to be on the front lines in this fight.” Inova Emergency Services
“My first visit to this office was during the COVID-19 quarantine and the office did an amazing job to make me feel safe. They did not have any patients interact throughout the entire process and made sure to take all safety precautions. I was amazed and thrilled because I have a heart condition and going out in this was very scary.” Inova Primary Care
“With all of the coronavirus concerns it would have been expected to be harsh and bossy, but the professionalism and courtesy was amazing and seemed to be standard.” Inpatient Care
“No one was allowed to have someone with them unless they were interpreting because of COVID-19. It was definitely understandable, and the staff was appropriately apologetic and understanding when they told me my husband could not come with me.” Inova Emergency Services
“I appreciated my healthcare provider taking the time to discuss the COVID-19 to me. Even though I am aware of it and what to expect, I appreciate my healthcare provider speaking on it." Inova Primary Care
“I've been married to a nurse for almost 42 years! Great attention to detail in this time of COVID-19 - they put me at ease and got me well-situated for examination and treatment. I always felt that they listened and explained things very well.” Inova Emergency Services
“… made a number of calls on my behalf to determine whether and where I should get a COVID-19 test, since I was exhibiting the correct symptoms (I tested negative). She did an excellent job of explaining the diagnostic and treatment options associated with my condition. She also followed up on my condition and prescribed antibiotics since I have elevated white blood cell count. I appreciate her dedication and definitely felt well cared for.” Inova Primary Care

Related Video Messages

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COVID-19 Update from Dr. Stephen Jones June 24, 2020
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COVID-19 Update from Dr. Stephen Jones May 26, 2020
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COVID-19 Update from Dr. Stephen Jones May 5, 2020
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COVID-19 Message for Our Nurses from Maureen Sintich April 28, 2020
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Update from Dr. Stephen Jones April 28, 2020
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Thank You Inova Nurses April 23, 2020
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COVID-19 Update from Dr. Stephen Jones April 21, 2020
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COVID-19 Update from Dr. Stephen Jones April 13, 2020
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COVID-19 Update from Dr. Stephen Jones April 6, 2020
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Message for Our Nurses | Maureen Sintich, Inova’s Chief Nurse Executive March 30, 2020
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COVID-19 Update from Dr. Stephen Jones March 30, 2020
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COVID-19 Update from Dr. Stephen Jones March 23, 2020
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COVID-19 Update from Dr. Stephen Jones March 13, 2020
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Inova Leadership Message March 9, 2020

Podcast: Inova Coronavirus Info - Friday, March 6

Jen Siciliano, Chief External Affairs and Communications Officer, talks with Dr. Stephen Motew, Chief, Clinical Enterprise, and Dr. Kari Scantlebury, emergency medicine physician at Inova Fairfax Hospital and Lead Physician Advisor for Emergency Preparedness and Response, about the Coronavirus (COVID-19). They discuss the steps Inova is taking to prepare for the safety of its patients and team members, trusted resources employees should use, and contact information for any questions.

Listen now

COVID-19 External Resources

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World Health Organization Dashboard
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Johns Hopkins COVID-19 Dashboard
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Dept. of Homeland Security: Defending Against COVID-19 Cyber Scams