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Visiting Hours

Patient Care Companion Program

The Patient Care Companion (PCC) Program offers patients the opportunity to welcome family, friends and loved ones more fully into the patients care. Patients may choose one or two adult PCCs to act in a supportive role during hospitalization. The ability to have a familiar person during this time helps the patient feel more comfortable and may help accelerate the healing process.

The PCC can be a spouse, fiancé, domestic partner, parent, adult sibling, adult child, other relative or friend. The PCC is not considered a visitor and has round-the-clock access to the patient and the hospital. Only one of the PCCs is allowed to stay in the patient’s hospital room overnight. Both are allowed at all other times.

General visitation guidelines

  • Visiting hours are 11 a.m. to 9 p.m.
  • Patient visitation is limited to two visitors per patient excluding the Patient Care Companion (PCC) 
  • More liberal visitation or overnight stays (other than the PCC) will be considered for exceptional circumstances by discussing with the charge nurse
  • Children under 12 may be allowed to visit if they are healthy and related to the patient (child, grandchild or sibling). Children must be supervised by an adult other than the patient. It is recommended children under 3 not visit.

Critical care

  • Visitation in adult critical care units is restricted to the PCC during shift change from 6:30 – 7:30 a.m. and 6:30 – 7:30 p.m.
  • Visitors to the adult critical care units other than the PCC are restricted to the following times:
    11 a.m. – 1 p.m.
    3 – 5 p.m.
    8 – 9:30 p.m