Skip to main content

8110 Gatehouse Road, Falls Church, VA 22042

Patient Information

Prepare in advance for your appointment.

A patient access associate will make an appointment with the appropriate neurosurgeon and will record detailed information about your condition and demographics.

Referring physicians are welcome to contact any of our neurosurgeons directly to facilitate consultations or inter-hospital transfers of high-acuity patients.

Please note that our appointment line is for non-emergency or non-life threatening conditions only. In an emergency, call 911. 

Important Information for Your Appointment

Insurance

Your insurance company may require a referral from your primary care physician ahead of time.

If your insurance plan requires a copayment, we will collect it at check-in.

Insurance coverage varies. Your policy may require a copayment or preauthorization. Additionally, tests or imaging studies may need insurance approval. We recommend you contact your insurer’s customer service department for details. NOTE: We no longer accept Kaiser Permanente.

The Affordable Care Act requires all persons to carry health insurance. Learn more at www.hhs.gov.

Referrals

Most insurance programs require a referral from your doctor and/or pre-authorization from the insurance carrier. Your referring physician should provide you with the written referral order that was filed with your insurance company. Our staff will help you obtain any necessary pre-authorization once you are an established patient. Please remember it is always the patient's responsibility to assure that proper referral(s) and any required pre-authorization(s) are obtained. If you are not sure what you need, contact your insurance company or benefits manager.

Registration Forms

Please print, complete and bring the following forms to your appointment: 

  • New patient registration packet
  • Important patient policies
  • Patient registration update form (English) – add doc or link
  • Patient registration update form (Spanish) add doc or link
  • Request for confidential communication and/or disclosure restriction – add doc or link
  • Acknowledge of receipt of Notice of Privacy Practices – add doc or link
  • Notice of privacy practices (English)  - add doc or link
  • Notice of privacy practices (Spanish) – add doc or link
  • Election to proceed with financially unsecured services – add doc or link
  • ADA special needs (English) – add doc or link
  • ADA special needs (Spanish) – add dock or link
  • Patient record of disclosure and preferred contacts – add doc or link
  • Release medical form (English) – add doc or link
  • Release medical form (Spanish) – add doc or link

 

 

What to Bring

Please bring the following to your appointment:

  • Your ID (e.g., driver’s license)

  • Your insurance card

  • Your co-payment, if applicable

  • A list of current medications

  • All medical information regarding your diagnosis, such as MRI/CT scans, doctors' notes and pathology reports

  • If you have a heart condition, please bring any pertinent documentation from your cardiologist, including history of surgery, stents, ECG or echocardiograms. This is necessary to evaluate your fitness for surgery.

Translation Support

Bilingual representatives are available. Please call our office and let us know in advance of your appointment if you need translation support.

Appointment Cancellation Policy

To help us deliver care most efficiently, please let us know at least 24 hours in advance if you are unable to keep your scheduled appointment. Appointments are in high demand and your early cancellation will give another patient the opportunity for timely care.

We reserve the right to charge a fee for any scheduled appointment that is cancelled with less than 24 hours’ notice and/or missed appointments without calls for cancellation.

Cancellation fees:

  • New patients: $50
  • Established patients: $25
  • Surgery patients: $250

Please call 703-970-2670 to cancel your appointment.                                                                          

Payment Policy

We accept all major commercial insurance plans and Medicare. Co-pays and co-insurances are due at time of service. We accept cash, checks and all major credit cards. If you do not have insurance coverage for the procedure being performed, payment in full is required at the time of your visit unless arranged with our office in advance.

What to Expect

After a detailed history, physical exam and review of your imaging studies, your neurosurgeon will discuss your condition with you and make treatment recommendations.

If surgery is recommended, the procedure will be clearly explained, including the risks, benefits and alternatives. Our scheduling team will work with you on securing your surgery date. You may be asked to complete lab work prior to surgery.

Not all conditions require surgery. Your neurosurgeon explain your options, which may include observation, medications and/or referrals to another specialist. If follow-up appointments are needed, our staff will help you schedule them.

MyChart