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Inova Behavioral Health Access Services

By Phone: Inova Central Access Call Center

Are you, a friend or family member in a crisis? Are you seeking mental health or addiction treatment services? Contact the Inova Behavioral Health Central Access Call Center. Our counselors are standing by 24/7 to help.

Call us at 703-289-7560.

Program Assessment Services

If you, a family member or friend are seeking admission to one of the many Inova Behavioral Health Outpatient programs, including the adult Partial Hospitalization Program (PHP), the adult Comprehensive Addiction Treatment Services (CATS) Day Treatment Program, the adult Intensive Outpatient program and Comprehensive Addiction Treatment Services (CATS) Intensive Outpatient Program, you can call the Inova Central Access Call Center at 703-289-7560 to schedule an assessment appointment. These assessments are conducted between 8 a.m. and 6 p.m. Monday through Friday.

If you are interested in child and adolescent Partial Hospitalization and Intensive Outpatient Programs please call the Inova Kellar Center at 703-218-8500.

About Inova Psychiatric Assessment Center (IPAC)

IPAC provides a unique and valuable resource to the Northern Virginia and Washington, DC metro area by offering urgent psychiatric walk-in evaluations.

Adults, 18 years or older, in need of an urgent psychiatric assessment can walk into our IPAC office, Monday through Saturday from 10 a.m. to 6 p.m. (see detailed information below).

While at IPAC, a patient will be seen by a triage nurse and then one of our licensed clinicians, for example a Licensed Clinical Social Worker (LCSW), a Nurse Practitioner (NP) or Psychiatrist, who will assess and make treatment recommendations. The treatment recommendations may include medication, individual therapy, a referral to one of our many behavioral health programs or hospitalization for stabilization.

Walk-In: IPAC Office

The IPAC office is open Monday through Saturday from 10 a.m. to 6 p.m. The IPAC office is closed for all major holidays. We also close early at 3 p.m. the first Wednesday of every month, with the last registration accepted at 2 p.m.

The IPAC office is for urgent, walk-in, psychiatric assessments; no appointment is needed. Due to the high volume of patients, individuals who arrive after 3 p.m. are strongly encouraged to call ahead to determine wait times and availability for that day. We make every effort to see all walk-in patients that come to the IPAC, however, there are limitations to the number of patients we can see per day and wait times can vary based on demand and severity of symptoms.

Please bring your ID and insurance card. Payment is due at the time of service.


  • IPAC Providers do NOT prescribe controlled substances such as stimulants (e.g., Adderall and Ritalin), benzodiazepines (e.g., Xanax and Ativan), or opiates (e.g., Percocet, OxyContin).
  • We do not participate with Kaiser Insurance. We do accept out-of-network benefits with Cigna. Tricare insurance requires a prior authorization to be seen at our facility.
  • We recommend that you check your benefits coverage with your insurance company prior to coming to our facility. Payments are due at the time of service.
  • Due to the nature of our services and the varying wait times, we strongly encourage you to make child care arrangements prior to coming.
  • We are closed the first Wednesday of every month from 3 p.m. to 6 p.m. (last registration at 2 p.m.).

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