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What Are Haiku and Canto?

Haiku is EpicCare’s mobile application for iPhone or Android. Canto is the mobile app for the iPad. These apps give you secure and portable access to the entire EpicCare EMR and keep you connected to your patients and fellow physicians 24/7. You can use Haiku and Canto any time you are away from a computer – whether you are in the hallways of your practice, rounding at the hospital or on call.

What Can I Do with Haiku and Canto?

Haiku and Canto provide easy access to chart review, patient lists, schedules, search, messaging, and clinical image capture. Here are some specific things you can do:

  • Find your patients. Access patient lists and your patient schedule or search the database for patients not on your list or schedule.
  • Review patient information. See a snapshot of medications, allergies or the problem list. Stay up to date on patient status and immediately identify those with new results or notes. See outpatient or inpatient encounters, including admission information, notes, vitals and active orders.
  • Review previous encounters including progress notes.
  • Review patient results. Find lab and imaging.
  • Manage InBasket. Read and reply to Staff and Results messages, or send follow-up reminders.
  • Contact care team members. Follow up with a prescribing physician or discuss patient results.
  • Mobile ordering. Clinicians have access to tools that allow them to complete basic inpatient and outpatient ordering workflows.
  • For licensed clinicians, Haiku and Canto offers integrated Speech-to-Text with Dragon
  • Epic Monitor (Canto only): a flexible review tool that condenses critical parts of a patient's chart for a quick and intuitive review workflow.

How Much Do Haiku and Canto Cost?

Haiku and Canto are free apps.

Where Can I Use Haiku and Canto?

You can use Haiku and Canto anywhere – at your office, in the hospital, at home, even in the supermarket!

Why Is It Important That I Have These Apps?

Haiku and Canto keep EpicCare at your fingertips wherever you are. They keep you connected with your patients, your practice and your fellow physicians 24/7.

Will I Need Training to Learn to Use Haiku or Canto?

Just like other mobile applications, Haiku and Canto are designed to be intuitive so training should be minimal. We will provide you with the Physician Quick Start Guide, which includes everything you need to know about using this convenient app. Many physicians report that they are able to quickly learn and use Haiku and Canto with just the Quick Start Guide for reference.

How Secure Are Haiku and Canto?

Haiku and Canto are designed to be completely secure and confidential. All data transmitted to and from the server are encrypted using SSL.

Do I Need a Fob to Sign in to These Apps?

No. Because 2-factor authentication is embedded in the apps, you will not need to use a fob to access Haiku or Canto.

Once I Download the App on One Device, Can I Sign in to the Apps from a Different Device?

No. Haiku and Canto are assigned to specific devices; therefore you cannot access the apps from someone else’s device.

How Do I Access Haiku and Canto?

Start Your Download Process via the instructions located at the bottom of this page. 

Can I Do Billing with These Apps?

No. Haiku and Canto do not have a billing function.

How Can I Get More Information?

Start Your Download Process

  • From your device, open the Apple App or Google Play Store. Search for Haiku. If you are on an iPad, search for Canto. Download the app. There is no charge to download the app.
  • After the download is complete, close the app.

Setting up your device

  • In order to link your device to Inova, you'll need to use the password protected configuration file indicated below.
  • If you do not already have the password, email
  • Click the appropriate link from your device: Configuration for Haiku or Configuration for Canto.

    When you click the link, your device will be configured to access Inova's Epic environment. The configuration link will ask to open Haiku or Canto. Once the app opens, it'll ask for the configuration password. Enter the password to complete the setup. You're all set. At the login screen of Haiku/Canto, use the same username and password you use to login to Epic Hyperspace
  • For any assistance or additional information, please contact For quick start guides and additional information, please visit the Haiku / Canto Tip Sheets page on InovaNet.