Frequently Asked Questions (FAQ)

All Inova Neurosurgery patients are eligible for virtual visits at the provider's discretion. Patients must be age 18 or over and if not have a parent or guardian with them. Please refer to the FAQs for the types of medical needs where it is advised to make an in-person appointment. We actively accept new patients.

To schedule your appointment, please contact us Monday – Friday, 8:30 a.m. to 5 p.m. at 571-472-4100 and request your particular provider and/or neurological specialist We will provide the same level of attention and detail during virtual visits as any other visit for your individual care.

To participate in virtual visits, you will need a smartphone, tablet or a computer with a reliable internet connection and a quiet location to speak.

Specific Instructions are available

Our virtual visits are on the Zoom platform. Our practice may use MyChart where feasible and is planning a conversion to Epic telehealth. Please disregard the virtual email from MyChart as this function is currently not available. Once the appointment is made, the patient scheduler will provide you with instructions on how to access your virtual visit.

If you connect more than 10 minutes late for your virtual visit appointment, it is possible the appointment will have to be cancelled. In which case please call 571-472-4100 to reschedule.

No one is present in the room with the doctor or listening on the line other than your Neurosurgery Team (Doctor, Nurse Practitioner/Physician Assistant/ Nurse); you can confidentially discuss your health in an environment of secure privacy.

If at any time you have a question for your physician between visits, please contact us at 571-472-4100.

We suggest in-person visits for those patients without access to a smartphone, computer, or tablet. Outside of these instances virtual visits are scheduled. The other exceptions would include:

  • Pre-surgical Evaluation and Testing – We will assist you to schedule in-person visits for your pre-surgical evaluation and testing.
  • Post-surgical Care – We will assist you to schedule in-person visits, such as nurse visits or suture or staple removal, as directed under the discretion of the overseeing provider.