Have a question about a class?
When should I register and/or attend a childbirth class?
We recommend that you attend classes near 28-34 weeks of pregnancy. Please note that class sizes are limited and fill quickly! Schedule your class early to ensure that your first choice is available.
What if I cannot find a class that fits with my schedule or if all classes are already full?
How do I request to cancel or reschedule a class?
Call 571-472-1400 or email firstname.lastname@example.org for all requests. Requests must be submitted 24 hours prior to the start of the class. If you register within the cancellation period, a transfer or cancellation will not be allowed. Please carefully read the full Cancellation Refund Transfer and Weather Policy when completing your online registration.
Can someone else besides my partner accompany me to my class?
Yes, your registration includes a participant and 1 adult partner (with the exception of the Grandparenting, Baby Care for Dads, and Infant CPR classes). Your partner can be anyone over the age of 18.
How do I confirm if a New Moms Group is meeting each week?
Please call 571.472.1400 before attending the first time to ensure the group is not on a break. All New Moms Groups meet weekly with the exception of holidays and in the event of inclement weather. Information about cancellations due to inclement weather or an area emergency can be obtained by calling 571.472.1438. If a New Moms Group is cancelled for any other reason this information will be posted to our website.
If the class I want to attend is full can I be added to a waitlist?
Beginning in 2024, you will be able to be added to a waitlist.
Once I complete my registration do I receive a confirmation?
Yes, you will receive a confirmation in the form of an email immediately after your registration is complete. You must provide a valid email address. You will be asked to enter your email address two times to guarantee accuracy.
Will I receive a receipt for my class?
Your confirmation letter serves as your receipt.
Can I receive a discount if I am a senior citizen?
Inova classifies seniors as individuals 65 and older. To receive a senior citizen discount you must type Senior into the discount code box when registering online. You will also be asked your date of birth.
Can I receive an Inova team member discount?
Yes, Inova employees are eligible for a discount. To receive an Inova employee discount, email email@example.com with your name, employee ID, and cost center to receive the discount code. If you do not have either of these pieces of information, you will need to obtain them from your supervisor before receiving the discount code. Employee discount is for current Inova employees ONLY, no family members.
Do you ever cancel class due to inclement weather or an area emergency?
Yes. Information about class cancellations due to inclement weather or an area emergency can be obtained by calling the Inova Well weather hotline at 571-472-1438. Class cancellations do not always follow local public school closings.
How do I get answers to specific questions about course content?
Email firstname.lastname@example.org with any questions relating to course content. A Childbirth Education staff member will respond within 2 business days.
How do I notify you if I, my partner, or my child has a special need/disability at the site of my class?
I am a student and need to observe a childbirth education class. What is the process?
Observations are scheduled on a case-by-case basis. Email email@example.com and state your name and that you’d like to observe a class as a student. A Childbirth Education staff member will respond within 2 business days.
Can I file an insurance claim to get reimbursed for my class?
You may request a certificate of completion to submit to your insurance provider.