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Life Support Classes

Cancellations and Refunds

  • To obtain a refund for ACLS/PALS classes, a request must be submitted 14 calendar days prior to the start of the class. All refunds will incur a 20% processing fee on the full registration amount. Refund requests received after the class has started will not be honored.
  • To obtain a refund for all other classes, a request must be submitted 7 calendar days prior to the start of the class. This applies to non-ACLS/PALS classes only. All refunds will incur a 20% processing fee on the full registration amount.Refund requests received after the class has started will not be honored.
  • If you register within the cancellation period, a transfer or cancellation will not be allowed.
  • Refund requests for medical reasons must be accompanied by a physician note and are considered on a case-by-case basis. Physician verification should be faxed to 571-472-1437 or emailed to MyInovaWell@inova.org.
  • Fees paid for online course key codes are not refundable after they have been issued.
  • Materials and cost of books may be refunded if unopened, in usable condition and returned within two weeks of class cancellation.
  • Students who arrive after the class has started will not be permitted to stay and a refund will not be issued.
  • Inova Well reserves the right to cancel classes due to low enrollment, inclement weather or other unforeseen circumstances. To reschedule or request a refund in these situations call 571-472-1400. Classes not rescheduled within 30 days of cancellation will automatically be refunded to the credit card used for registration. These non-registrant initiated cancellations, refunds and transfers will not incur a 20% processing fee.

Transfers

  • Inova Well will accommodate class transfer requests up to 14 days prior to an ACLS/PALS class date. Inova Well will accommodate class transfer requests up to 7 days prior to the class date for all other Life Support classes. All registrants are entitled to ONE transfer per class. Repeated request for transfers will not be granted.

Weather Policy

  • Information about cancellations due to inclement weather or an area emergency can be obtained by calling the Inova Well weather hotline at 571-472-1438. Class cancellations do not always follow local public school closings.
  • To reschedule or request a refund for cancellation due to inclement weather or other unforeseen circumstances call 571-472-1400. Classes not rescheduled within 30 days of cancellation will automatically be refunded to the credit card used for registration. These non-registrant initiated cancellations, refunds and transfers will not incur a 20% processing fee.

Fitness Classes

Cancellations and Refunds

  • To obtain a refund for any Inova Fitness classes, a request must be submitted 7 calendar days prior to the start of the class. All refunds will incur a 20% processing fee on the full registration amount. Refund requests received after the class has started will not be honored.
  • If you register within the cancellation period, a transfer or cancellation will not be allowed.
  • Refund requests for medical reasons must be accompanied by a physician note and are considered on a case-by-case basis. Physician verification should be faxed to 571-472-1437 or emailed to MyInovaWell@inova.org.
  • Inova Well reserves the right to cancel classes due to low enrollment, inclement weather or other unforeseen circumstances. To reschedule or request a refund in these situations call 571-472-1400. Classes not rescheduled within 30 days of cancellation will automatically be refunded to the credit card used for registration. These non-registrant initiated cancellations, refunds and transfers will not incur a 20% processing fee.
  • Fitness classes cannot be prorated.

Transfers

  • Inova Well will accommodate class transfer requests up to 7 days prior to class date. All registrants are entitled to ONE transfer per class. Repeated request for transfers will not be granted.

Weather Policy

  • Information about cancellations due to inclement weather or an area emergency can be obtained by calling the Inova Well weather hotline at 571-472-1438. Class cancellations do not always follow local public school closings.
  • To reschedule or request a refund for cancellation due to inclement weather or other unforeseen circumstances call 571-472-1400. Classes not rescheduled within 30 days of cancellation will automatically be refunded to the credit card used for registration. These non-registrant initiated cancellations, refunds and transfers will not incur a 20% processing fee.

Childbirth Education Classes and Maternity Tours

Cancellations and Refunds

  • To obtain a refund for any Childbirth Education classes, a request must be submitted 7 calendar days prior to the start of the class. All refunds will incur a 20% processing fee on the full registration amount. Refund requests received after the class has started will not be honored.
  • If you register within the cancellation period, a transfer or cancellation will not be allowed.
  • Refund requests for medical reasons must be accompanied by a physician note and are considered on a case-by-case basis. Physician verification should be faxed to 571-472-1437 or emailed to MyInovaWell@inova.org.
  • Fees paid for the Understanding Birth eClass and Virtual Cesarean Birth Preparation class are not refundable after online access has been issued.
  • Inova Well reserves the right to cancel classes due to low enrollment, inclement weather or other unforeseen circumstances. To reschedule or request a refund in these situations call 571-472-1400. Classes not rescheduled within 30 days of cancellation will automatically be refunded to the credit card used for registration. These non-registrant initiated cancellations, refunds and transfers will not incur a 20% processing fee.

Transfers

  • Inova Well will accommodate class transfer requests up to 7 days prior to class date. All registrants are entitled to ONE transfer per class. Repeated request for transfers will not be granted.

Weather Policy

  • Information about cancellations due to inclement weather or an area emergency can be obtained by calling the Inova Well weather hotline at 571-472-1438. Class cancellations do not always follow local public school closings.
  • To reschedule or request a refund for cancellation due to inclement weather or other unforeseen circumstances call 571-472-1400. Classes not rescheduled within 30 days of cancellation will automatically be refunded to the credit card used for registration. These non-registrant initiated cancellations, refunds and transfers will not incur a 20% processing fee.

Personal Coaching Programs

Cancellations and Refunds

  • To obtain a refund for any Personal Coaching programs, a request must be submitted within 7 days of registering. All refunds will incur a 20% processing fee on the full registration amount.
  • Refund requests for medical reasons must be accompanied by a physician note and are considered on a case-by-case basis. Physician verification should be faxed to 571-472-1437 or emailed to MyInovaWell@inova.org.
  • Personal Coaching programs cannot be prorated.